Demibox / Alliance Network
Complaint 136041 Details

I checked my online bank statement and saw a charge for $29.95 for a transaction I did not authorize. I pulled a copy of the "Check Conversion Voucher" and saw my name and account on this check. I called the number 1-877-886-0144, did not get the woman's name. She asked for the check number, she said "Sabrina Griffin", I said NO. Then she said "Jamie", I said NO. I asked what was this charge, she said I had authorize a charge to my account to pay for a debt. I said NO. Then she put me on hold for 10 minutes. I called back and spoke with Shalonda. I gave her the check number, she asked for my name. Like a dummy I gave her my name, she said I bought something online on July 6th and they were a 3rd party company that collects the payment. I asked what was the name of company I bought from ....Alliance Charge. I asked what was her company name...Alliance Network. I asked her to help me identify this charge, the only thing she could give me was the IP address 66.96.200.39 (PA) I live in GA. I asked to speak to her supervisor, she put me on hold and returned to the phone and told me supervisor was at lunch. I than asked to supervisor's name, she said she had three, I said give me a supervisor's name, Christina Reale. Shalonda said she would refund my money within 3 business days. I'm going to my local bank to fill out a complaint or whatever it's called to have the check returned. Today is July 17, check cleared July 16, 2012. Beware of these two company's.