SafeCart
Complaint 135441 Details

  • Date Occurred: 07/15/2012
  • Reported Damages: $30.00
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

    • SafeCart Complaint / User Submitted Image #135441

When you buy (worthless) SPEEDY PC via SAFECART andPaypal you suddenly find a ANNUAL RECURRING fee for $35 has been installed onto your PayPal account.
note: There are no questions for any approval to do this.
This reccurring automatic fee can be removed using your own PayPal account but of course you first have to be aware that it is there.

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Comments

  • SafeCart1
  • SafeCart1 SBID #fb78752b1e
  • Posted 07/17/2012
  • Hello,

    We are sorry to hear of any problems you have had in regards to your SafeCart purhcase. PayPal is the method of payment you used to process your order. PayPal automatically signs you up for Automatic renewals on your account, but they do send you an email after purchase letting you know you were enrolled and showing you how you can unsubsribe from the service. If there are another other questions we can answer for you or anything else we can help you with in regards to your transaction please let us know.
    We can be reached by calling 1-855-432-0727 M-F 6am tp 5pm Sat-Sun 8am to 4pm PST or by emailing customerservice@safecart.com

    Kind regards,

    Kristy
    SafeCart Customer Support
    www.safecart.com
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  • spyker49
  • spyker49 SBID #15bbcbe062
  • Posted 07/17/2012
  • Dear Kristy at SafeCart

    You have cleverly avoided answering the fact that PAYPAL did not initiate this recurring payment.

    Saying “PayPal automatically signs you up for Automatic renewals” is a incomplete and ridiculous statement.

    PayPal only acted on YOUR behalf and on YOUR instructions

    It was SafeCart that caused the recurring payment to occur by instructing PAYPAL to do this.

    Commissioning PayPal to install recurring payment without my clear understanding and my full prior agreement is immoral.

    Especially when you permit known web scammers like SPEEDY PC to use your services
  • Was this helpful?

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Business Profile Summary

  • SafeCart logo

Company Statistics

  • Complaint Against SafeCart
  • Complaints Filed: 207
  • Reported Damages: $53,792.77
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What is SBID?

SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.