Capital Advance, LLC
Complaint 132238 Details
- Date Occurred: 06/12/2014
- Reported Damages: $30.00
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
$30.00 was taken from my account. When I called about this I was told it was a processing fee for "the loan I received", mind you I never received a loan, and I have never even heard of this company. I was told that no more money would come out of my account, I informed them I knew that and that I wanted my $30 refunded. After threatening to contact the Attorney General Office I was told the money would be refunded in 7-15 day. The money has not been refunded as of today's date 7/5/12, but you can best believe I will be on the phone first thing in the morning. I notified my bank on 6/13/12 after I found out about this so now I am going to tell my bank to handle this because I am getting the run-around. I spoke with "Agent 474" - name unknown on 6/13; "Agent 038 - Hanna" who gave me a confirmation # on 6/14; "Agent 311 - Josh" on 6/25; and "Agent 360 - Nicole" on 6/30. I will keep calling until my money is refunded and I am going to contact the Attorney General Office in my state of Ohio, as well as, in Nevada. They picked the right one this time!!!!
- Joyce SBID #4bb4453137
- Posted 07/05/2014
Comments
- shivermetimbers SBID #93c808f529
- Posted 07/05/2014
- What's their phone number?
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- Joyce SBID #4bb4453137
- Posted 07/06/2014
- Hey Shivermetimbers, the phone # is 866-766-1710; the address is 2780 S. Jones Blvd., Las Vegas, NV 89146.
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- Joyce SBID #4bb4453137
- Posted 07/06/2014
- Just got off the phone speaking to yet another "Agent" this time it was "Agent 169 - Tanya" and after exploding on her and telling her that I am aware that Capital Advance has many complaints and requesting to speak to a rep in their billing dept. since that is the line I have been told on several occasions that we are sending your request for a refund to the billing dept., "Agent 169" told me that the billing dept. does not take calls, and I told her that I have never heard of a billing dept. that does not take calls, so I demanded to speak with a manager and Gwen Davis who stated she was the manager put me on hold and when she returned to the line she said she had contacted the billing dept. and that I should have my refund in 3-5 business days. I told her if the money was not in my account by 7/12/12 that I would handle it, but I am not going to wait until 7/12/12 to handle it I will do what I have to do. They do not want to tell you the name(s) of the higher ups at this company or connect you to the billing dept., which I told "Agent 169" was some bs and that they are telling people who have requested refunds the same thing and that this company is a scam, but they got the right one this time. Gwen Davis assured me that they just want customer satisfaction, so if my money is refunded by 7/12/12 then I will be satisfied. I'll keep you all posted.
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Capital Advance, LLC Complaint 181811 for $30.00
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Anonymous
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Company Statistics
- Complaint Against Capital Advance, LLC
- Complaints Filed: 666
- Reported Damages: $48,070.46
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