Direct TV
Complaint 126958 Details

My son, who is deployed to Afghanistan with the U S Army,
was a DIRECTV customer. I returned his equipment soon after
his deployment and received a bill, dated 04/27/2012 that showed a
credit balance of $3.61. On or about May 30, 2012, I received an
invoice stating he owed $51.34 for a UFC fight on 09/19/2011. I called
and asked for verification and was told they would send it to me. On 6/06/2012,
I received a letter stating they had turned it over to a collection agency.
The bill was dated 5/27 and on 6/04, it was turned over to a collection agency.
Only 8 days from date of invoice. I called them and now they won’t speak
to me because I’m not on the account. Even though I have spoken to them
numerous times over the past couple of months. I have power of attorney and
they want me to mail it to them. I have no problem with that, but in the
meantime, they will report it to the credit bureau as a non collection. This
will have a negative effect on my son’s credit score and he has excellent
credit. I have tried to just pay it, but now they won’t let me pay over the
phone. They just transfer me to another dingbat.