Flex Seal
Complaint 12414 Details
- Date Occurred: 08/14/2013
- Reported Damages: $99.74
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
Went to Flex Seal website on 8/14/2011 www.getflexseal.com I was curious what the extra charges were for the "free" can and I started an order. Half way through I had no idea how much money I was spending so I never completed the order and closed the website.
Late on 8/15/2011, I was checking my spam folder and found an invoice for the order I never completed. It was for 99.74. It was past 5:00 PM so I waited until 8/16/2011 to call them and cancel the order. They informed me the order was in process and could not be canceled. I told them I wanted a full refund. They kicked it upstairs. I asked to speak to a supervisor and I requested mailing labels. I explained I never completed the order because I could not figure out what the "processing and handling" charges where. I was told they were clearly posted on the site. This is not true at all.
I have never ordered anything from a website before where there wasn't a chance to review the order, modify the order, or simply never complete the order.
- Douglas1111 SBID #N/A
- Posted 08/16/2013
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Company Statistics
- Complaint Against Flex Seal
- Complaints Filed: 404
- Reported Damages: $50,923.85
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