The Mystique Lab
Complaint 123781 Details
- Date Occurred: 06/07/2014
- Reported Damages: $140.00
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The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
i ordered the trial cream that was advertised and now they have taken £79.95 out of my account. I called my bank to try and get my money back, not sure if they can at the moment. i cant believe i have fallen for this scam because i'm very careful at what i order. it didnt say you had to pay anything after. i havent even had any goods for this and the trial cream they sent was rubbish. it gave me spots
- karenw SBID #34cbb81046
- Posted 06/10/2014
Comments
- karenw SBID #34cbb81046
- Posted 06/10/2014
- Hold on, Ive just checked again another £59.95 was taken on the same day.
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- karenw SBID #34cbb81046
- Posted 06/12/2014
- Found their terms and conditions, says 30 days but took money out prior to 30 days.
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- karenw SBID #34cbb81046
- Posted 06/12/2014
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*Mystique Terms & Conditions:
By placing my order, I agree to the Terms of Offer, which explain that I must cancel within 30 days of today to avoid enrollment in monthly delivery program, which ships fresh supply and charges £69.95 upon the end of the trial period, and subsequently £69.95 monthly thereafter. You will be charged on same card provided today. If you wish to cancel, please call: 1-877-778-8243 If You have any questions about Our Risk Free Trial, please contact Our Customer Service Department toll-free at 1-877-778-8243 .
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- karenw SBID #34cbb81046
- Posted 06/12/2014
- They say that we would have ticked the terms & conditions box prior to sending payment and that it was a 14 day trial. As you can see above it says 30 days
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Company Statistics
- Complaint Against The Mystique Lab
- Complaints Filed: 170
- Reported Damages: $38,192.51
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