Dermatol Anti Aging Cream
Complaint 12303 Details

i am 76, my wife is 75. we saw the dermatal ad for a free 14 day tryal. my wife said she would like to try it. i called and was told i needed a credit card for the 1.95 shipping. i complied. that was



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03/07/2011. received it 03/ 15/ 2011. my wife changed her mind and said send it back. i called them and said i was sending it back 9 WITH IN THE 14 DAY FREE TRIAL FROM WHEN I RECEIVED IT). i sent it back 03/ 22/ 2011, with delivery confirmation. on 04/ 20/ 2011 i received another jar, i called them again and was told i needed a rme number to return it (whatever the 16 digit no. means. i sent it back 04/03/2011. on 04/08/2011 i get my bank statement. theres 3 charges. 03/07/2011for 1.95, on 03/21/2011for 94.95 (exactly 14 days later), 04/05/2011 for 96.90, (again 14 days later.after many days and many calls i did get a check for the first shipment 94.95. i received this check 05/31/2011. i called and asked where the 96.90 was the one i had a rme number for. i was told it was forthcomming. after several weeks went by i called again. i was told a pryority would be put on it. call back in ten days. well its now 08/16/2011. i called every ten days, got the same girl who aftr going over the whole story was told the same thing, call back in ten days. who can i contact to get my money back from these scammers.