Nepalton Chrysler, Dodge Jeep Clermont Florida 34715
Complaint 12276 Details

Received following e-mail from Dani Lunsford:

Dear John,

I am sorry we missed your appointment. I wanted to take this opportunity to reschedule or talk about the reason you could not make it to our dealership.

We want to earn your business. We'd like to offer you $200 to make another appoinment.

Please contact me directly at 407-287-4433 ext.1046 so I can reschedule and make sure your visit is handled in a professional manner.



Thank you,

Dani Lunsford
Napleton Clermont Dodge Chrysler Jeep

However after making appointment, visiting dealership, test driving cars I was interested in, but not buying as I mention to Ray the salesman, that was i still looking at other cars, plus the car I wanted the dealership did not have.

I then again presented the above e-mail I received but the dealership refused to honer what was clearly stated in the e-mail.