Leonard Seed
Complaint 119599 Details

I GOT A CALL FROM AN INDIAN MAN ASKING ME IF MY COMPUTER HAD PROBLEMS AND I TURNED IT ON. I HAD HEARD ON A RADIO PROGRAM LAST MIGHT ABOUT PROBLEMS WITH A VIRIUS WITH MAC'S SO I THOUGH THIS MIGHT BE RELATED. THEY THEN TOOK OVER MY COMPUTER WITH ALL KINDS OF SCREENS SHOWING ALL THE DAMAGE I HAD. I HAD MY OWN VIRIUS PROTECTION AND WAS NOT HAVING ANY PROBLEMS. I LOST MY DESKTOP AS HE CONTINUED TO TAKE OVER MY SCREEN AND WENT THROUGH A WHOLE SCAN AND LIST OF MY PROGRAMS. I ASKED HIM IF IT WOULD COST MONEY AND HE SAID IT WAS FREE. LATTER HE TOLD ME THERE WERE VARIOUS PRICES FOR 3 MONTHS TO A YEAR. I TOLD HIM I LIVED IN A MANAGED CARE HOME AND ONLY GET SOCIAL SECURITY AND COULD NOT PAY $169.00 FOR ONE MONTH. HE WORKED IT OUT THAT I PAY $69.00 FROM MY DEBIT CARD FOR 3 SESSIONS. BY THAT TIME I KNEW IT WAS A SCAM BUT HE TOLD ME THERE WAS NO REFUND ALLOWED. I WAS ON THE PHONE FOR TWO HOURS. WHAT A SCAM.THIS WAS ON 5/29/12 IN THE AFTERNOON