Bank of America Privacy Source
Complaint 118527 Details

561-531-6257 CALLED ME ON THURSDAY THE 24,2012. LADY NAMED "MICHELLE BROWN" EXT.333 CALLED ME TOLD ME I WAS APPROVED FOR A BANK OF AMERICA LOAN FOR UP TO 5000. I CHOSE TO TAKE LOAN OUT FOR 5000 BUT EVEN THOUGH I APPLIED FOR MANY LOANS THAT I HAVE YET TO RECIEVE TO PAY SOME BACKED UP BILLS AND TO PURCHASE A NEW CAR,I DONT REMEMBER THIS SPECIFIC COMPANY SENDING ME AN EMAIL OR EVEN APPLYIGN FOR THIS. BUT I THOUGHT BECAUSE ONE COMPANY MAY DENY YOU THEY SEND APPICATION TO OTHER LENDERS AND ASSUMED THATS WHY THEY CALLED ME. SHE HAD ALL MY INFORMATION ALREADY AND TOLD ME I JUST NEEDED TO VERIFY THAT ALL OF IT WAS CORRECT. SHE TOLD ME THAT BASED ON MY CREDIT I NEED TO "SHOW THEM I HAVE $100 ON A PREPAID UNACTIVATED CARD. I ASKED HER WHY,AND EXPLAINED TO HER THE THE WEEK BEFORE ANOTHER COMPANY STOLE $140 FROM ME BECAUSE THEY ALSO SAID I HAD TO WESTERN UNION THE MONEY TO THEM IN ORDER TO GET LOAN AND NEVER RECIEVED THAT AND ALSO THE GUY HAD THE NERVE TO FORWARD MY CALLS STRAIGHT TO VM AFTERWARDS AND I COULDN'T EVER SPEAK WITH A LIVE PERSON AGAIN. BUT BACK TO THE "BANK OF AMERICA FRAUD STORY",I TOLD HER ONLY MONEY I HAD WAS 100 TO MY NAME SO I WOULD HAVE TO WAIT UNTIL THE FOLLOWING FRIDAY. BUT SHE SUGGESTED I PUT 100 ON CARD,I ASKED WHY AM I PUTTING DOWN PAYMENT WHEN SHE TOLD ME I DIDNT HAVE TO. GUY SAID THIS IS NOT A DOWN PAYMENT,IM ONLY SHOWING THE FUNDS AVAILABLE BUT THEY WILL NOT TAKE IT AND THATS WHY I SHOULDN'T ACTIVATE THE CARD. SO I TOLD HER I WILL DO THAT NEXT MORNING (FRIDAY MAY 25,2012) AND SHE SAID OKAY CALL HER AFTER 9AM. CALLED ON MY BREAK AT 10AM,SHE TRANSFERED ME TO A GUY NAMED TONY IN THE "VERIFICATION FUNDING DEPARTMENT" AND HE TOOK INFO. TOLD ME FUNDS SHOULD BE IN MY BANKCORP ACCOUNT MINIMUM OF 30 MINS AND THE MOST IS 2 HOURS. I CALLED THEM 2 HOURS LATER ON MY LUNCH BREAK AND DIDNT GET AN ANSWER A COUPLE TIMES. FINALLY A GUY PICKS UP AND SAID MICHELLE AND TONY ARE ON THIER BREAK CALL BACK IN AN HOUR. SO I ASKED HIM,WHAT WOULD BE THE REASON WHY FUNDS WERE NOT IN MY ACCOUTN,HE TOLD ME I STILL HAVE TO CALL BACK TO SPEAK WITH THEM. SO ANOTHER 2 HOURS LATER I CALLED AND MICHELLE PICKED UP...SHE TOLD ME TO BE PATIENT SAID BANKS ARE REALLY SLOW BECAUSE OF HIGH VOLUME ON FIRDAYS AND SHOULD BE IN MY ACCOUNT BEFORE 5. I GOT OFF WORK AFTER 5 AND CALLED HER AND DIDNT GET AN ASWER FOR ANOTHER 2 HOURS. FINALLY GUY PICKS UP AND SAID THIER DEPARTMENT WAS CLOSED,SO I ASKED HIM WHY DID SHE LEAVE WITH OUT CALLING ME BACK TO CONFIRM THE FUNDS...CHECKED MY CARD INFO AND THERE WAS NO FUNDS AND INFACT I CHECKED THE GREEN DOT CARD TOO AND THE CARD TELLS ME A REQUEST FOR REFUND WAS REQUESTED ON FRIDAY 25TH AND SHOULD BE EXPECTING CHECK IN MAIL WITH IN 10 BUSINESS DAYS AND IF DOESN'T COME THEN TO CALL CUSTOMER SERVICE #. I NEEVR REQUESTED FOR A REFUND,AND IM WONDERING HOW THEY WERE ABLE TO TAKE FUNDS OFF MY CARD WITHOUT ME REGISTERING. LONG STORY BUT IN THE END GUY TOLD THE "INQUIRY DEPARTMENT WILL CALL ME THE MOST WITH IN 2 HOURS AND I CAN ASK THEM THE QUESTIONS AND I NEVER GOT A CALL. I AM A VICTIM OF 2 FRAUD LOANS WITH IN THE LAST 2 WEEKS. I FEEL SO FOOLISH FOR DOING THE SAME THING TWICE BUT AT THE SAME TIME I THOUGHT IT WAS LIGIT THIS TIME BECAUSE THEY SAID THEY DO LOANS FOR BANK OF AMERICA AND WELLS FARGO....SO NOW I HAVE NO MONEY TO MY NAME AND DONT EVEN HAVE GAS FOR THE NEXT WEEK TO GET TO WORK. PLEASE PEOPLE IF THESE #'S CALL YOU BEFORE GIVING ANY INFO OUT GO TO WHITEPAGES.COM AND REVERSE THE # TO MAKE SURE THIS IS ACTUALLY A LIGIT SITUATION! PLEASE DONT BE A FOOL LIKE I WAS!!! :(.....I PRAY THAT THESE PEOPLE GO DOWN AND THAT SOME WAY SOME HOW WE ALL GET TO THE BOTTOM OF IT AND GET OUR MONEY BACK!!!!!