CinemaMoon
Complaint 118262 Details
- Date Occurred: 05/17/2014
- Reported Damages: $14.00
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I ordered a DVD of "House of Dark Shadows" on 05/17/12 & my credit card was charged. Subsequently, I did a little online research and found that this movie has NOT been released on DVD yet! I tried to contact Cinemamoon several times with NO luck. I then used my email at the law office where I work - I'm a Paralegal. ONLY by threatening to report Cinemamoon to the Calif. Attorney General, did I FINALLY receive an answer. "Gloria" at Cinemamoon (email: [email protected]) disclosed that the DVD was "currently out of stock". This is a LIE. It couldn't be IN stock, as it hasn't been transferred to DVD yet. "Gloria" promised a refund in 2 to 3 business days. I also ordered her to remove this DVD offering from their website, as it is FALSE ADVERTISING. DO NOT EVER ORDER FROM THEM - THEY ARE SHADY TO SAY THE LEAST. If I don't get my refund, it's off to the Calif. Attorney General I go!!!
- Lori SBID #0657babeb7
- Posted 05/25/2014
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Company Statistics
- Complaint Against CinemaMoon
- Complaints Filed: 6
- Reported Damages: $84.00
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