The Mystique Lab
Complaint 115852 Details
- Date Occurred: 05/07/2014
- Reported Damages: $139.98
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
Went on a website advertising Mystique Anti-aging Cream "free" trial sample, only pay P&P of £2.49 and "guided" to trial a second product. When trying to click on "Terms and Conditions" I got taken straight to payment and delivery details. Although the two products were posted in one envelope, I noticed that I'd been charged twice £2.49. Two weeks later I noticed that I had two further amounts taken from my account, one for £79.95 and one for £59.95. I immediately phoned my bank. They informed me that this company had set up a monthly direct debit for these amounts. I then asked them to cancel this card and issue me with a new card and pin so that I am charged no further monies by these idiots. The bank will be trying to recover this money on my behalf. They did say that they'd had many complaints about this company.
I suggest that we all as a group make a complaint to Trading Standards and report them to BBC Watchdog. I would love to see them being "grilled" on the show.
- MatLev SBID #3606a0fedf
- Posted 05/18/2014
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Company Statistics
- Complaint Against The Mystique Lab
- Complaints Filed: 170
- Reported Damages: $38,192.51
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