Demibox / Alliance Network
Complaint 110839 Details

I balance my accounts a few time a week on an Excel spreadsheet and match them to my receipts. I found a check posted on 5/2/12 for $29.95. I looked back through my email confirmations to see if I had purchased anything a while back that just hadn't posted- that was not the case. I did the same thing with my checkbook, which I only use on rare occassions - the check did not come from there either.

I called my bank to ask to see a copy of the check. They sent it to me and I called the number on the check (877-781-7082) and it went directly to a voicemail system. I left my name and phone number asking for them to call me back and let me know what the charge was supposedly for. No one has called me back. I am in the process of straightening this out with my bank, but it is difficult because they are more weary of doing a "fraudulent charge" because it was made through a bill pay system (which apparently this company Alliance Network is claiming to be).

Good luck to everyone else out there- I am hoping that also the presence of this chain of people with these complaints will assist in convincing my credit union that the charge was fraudulent.