ProAdvantage90
Complaint 109545 Details

After reading what seemed like a legitimate claim and listening in to the report from what appeared to be cnbc, I decided to give proadvantage90 a shot. As a stay at home mother of 3, with a single income from my husband, I desire strongly to find an avenue that would afford me some income to help my husband out with the bills, while tending to my little ones at home. On February 23rd, I decided to invest $99 and got sold on their 30 days money back guarantee. Immediately after I made my payment and was routed to the website to begin my work from home journey, I realized something was amiss! This was not what I thought, nor understood the program to do or about!!! I called the following day and respectfully asked for a refund as my gut told me to. I explained my situation to them and apologized for any misunderstanding and asked them to please honor their promise. I was told that I couldn't cancel for at least 20 days as part of their requirement for the money back was to give the program a try. I tried to no avail, spent additional money as directed by them, to set up a website, which was also a scam! What was promised was not what was delivered!!! On the 14th on March, I faithfully called to let them know the 20 day period was over and I was still not going to continue with their program as it was not what I wanted nor was I interested any longer. I was kept on hold for over an hour, left messages to no avail. Due to some illness, I wasn't able to follow up with them for another 2 weeks. Even as I struggled with my health and explained to them that I just wanted them to honor their money back guarantee, I was told that they were under new management and that their refund policy was now to cancel within 7 days of signup!!! I was more than filled with holy anger!!! With all my pain, my heart ached at the pure distrust and fraudulent act!!! I knew in my heart the minute I signed up that February 23rd that something didnt add up. After much back and forth and endless calls, they said they had t protect themselves from people who use their program to make money but called back for refunds! I had to wait for them to check out my claims and account, they called backed, apologized and promised to refund me back! On April 17th, I ws told that my refund was processed and that my account will be credited within 7 - 10 business days! They even gave me a transaction number for my bank and I was a bit relieved. I even completed their survey to rate their service, which I wish I'd never done, in hindsight... On April 27th, I called my bank and gave them the transaction code and they informed me they couldn't do anything with it and even more shocking, no refund from proadvantage90!!!!!!! I called them back immediately, was kept on hold for almost 45 minutes and informed that their servers were down and couldn't access anything on their computer. Again, they apologized and politely asked me to give them a couple of hours (this was at 2:30p est) to get back to me. I called them back at 4:45p and was left on hold. Unfortunately, the call was lost and by 5pm, I got their recording that they were closed!!! It is May 3rd and still no refund, no call back and absolutely no correspondence from them! More than the $99 that was suppossed to be for my sons activities, I am completely flabbergasted at the distrust and the outlandish way they went about making false promises and taking advantage of those who do not have!!! What a pitiful shame that these companies and the cohorts who work for them are allowed to get away with what they do and the many hearts and pockets they break every second of everyday!!! This is completely hateful!!!