DermaPure
Complaint 106213 Details

i ORDERED A FREEEEEEE TRIAL OR SO THEY SAID BUT i HAD TO PAY FOR SHIPPING . nO WHERE ON THAT SITE WAS THEIR ANYTHING THAT STATED THAT i WOULD BE SIGNED UP FOR MONTHY PAYMENTS OR THAT i JOINED A MONTHY SUBSCRIPTION . THEY TOOK 79.95 OUT OF MY ACCOUNT ON 4/1/2012 AND WHEN i CHECKED MY ACCOUNT ON 4/2/2012 i CALLED MY BANK AND THEY TOLD ME TO CALL DERMAPURE WHICH i DID TWICE THEY TOLD ME THEY HAD ALREADY SENT IT OUT AND i SAID i DONT WANT IT i CANT AFFORD IT TO CANCEL IT THEY SAID THEY COULD NOT CANCEL IT AND i HAD TO MAIL IT BACK TO THEM. fIRST OF ALL i NEVER RECEIVED IT TILL aPRIL 13,2012 WHICH MEANS THEY HADNT SENT IT UNTIL AFTER i TALKED TO THEM. i SENT IT BACK ON THE 15TH OF APRIL. wHEN i TALKED TO THEM i SAID EVERYONE HAS THE RIGHT TO CANCEL WITHIN 3 DAYS BUT SHE SAID THE MONTHLY BILL WAS NOT A CONTRACT WELL i DON;T KNOW WHAT YOU CALL IT THEN AND i SENT IT BACK TO THEM AND ON THE 25TH OF APRIL SINCE i NEVER RECEIVED MY CREDIT i CALLED AGAIN AND AFTER WAITING FOR 15 MINUTES ON THE PHONE THEY HUNG UP ON ME. i THEN CALLED MY BANK TO TELL THEM THAT DERMAPURE IS A SCAM AND I WANT MY MONEY RETURNED TO MEAND THIS A FRAUDALENT COMPANY. i WILL BE PUTTING A COMPLAINT AGAINST THEM WITH MY BANK.