TBDress
Complaint 105826 Details

  • Date Occurred: 02/23/2012
  • Reported Damages: $164.00

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I ordered a dress from this company and when the dress arrived it was to small even thought I ordered a larger size. Sent the dress back the next day and emailed them and put a note and shipping info in orginal box to exchange for the same dress only 2 sizes larger. Never did get a comfirmation that they recieved the dress nor have I recieved an exchange...even though they have my money. Contacted them and they said I needed to take a picture of me in the dress and they would have to GIVE ME PERMISSION to send the dress back. Who has a return policy like that. I'm contacting the Better Business Bureau. I want my money returned. DO NOT ORDER FROM THIS COMPANY...they are a ripoff.

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Comments

  • tbdressreceptionist
  • tbdressreceptionist SBID #564e52ae82
  • Posted 06/17/2013
  • hi,dear

    Thnks for shopping tbdress. I am service from tbdress. I am awfully to hear about your case. I could understand your feeling about receiving a small size dress different from your order.TBdress is hoping to supply buyers exactly what they want,we wish to make every buyer happy shopping from tbdress.Although there is always something were out of our control and unexpected.

    Please let me know your order info so that i could try to do something to save you some .Whatever you should have known that you will have to bear shipping fee for not only return but also for re-shipping to you.With regards to the shipping issue,check out http://www.tbdress.com/help/Shipping-Delivery-25/
    Hopefully tbdress could be doing better and better,
    kinds and regards
    TBdress
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Business Profile Summary

  • TB Dress logo

Company Statistics

  • Complaint Against TB Dress
  • Complaints Filed: 185
  • Reported Damages: $57,001.06
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