Pura Silk
Complaint 105529 Details

  • Date Occurred: 04/23/2014
  • Reported Damages: $269.65
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I ordered the cream for the special introductory price. I then emailed the company within the cancellation period, cancelling any further orders. I sent a subsequent email saying that I authorized no further deductions from my bank account. It was only a couple of months later that I found that they had sent me two more pots of the cream, and they have now debited my account four times, despite my cancellation.

I received instructions in French with the first order, and it was only with subsequent orders that I was able to read the instructions for cancellation, but I could not then get through on the number at the bottom of the sheet. I have since found an alternative number on the internet that I will try.

I am now in the process of disputing the payments through my bank but it is a long and laborious process....and stressful.

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Business Profile Summary

  • Pura Silk logo

Company Statistics

  • Complaint Against Pura Silk
  • Complaints Filed: 452
  • Reported Damages: $120,452.30
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