Direct TV
Complaint 103475 Details
- Date Occurred: 04/10/2014
- Reported Damages: $15.00
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
switched from DISH to DIRECT TV (basic cable only) and the invoive for the last two months has been wrong. I was quoted $51.99 TOTAL INC TAXES. I asked the salesman how he new what the taxes would be, and he stated he had a chart in front of him to calculate that and that the total bill would be $51.99. I was a little concerned with that but gave him the benefit of the doubt seeing as how he represented a high powered communications co. Well the bill has never been that amount. Secondly, the tech never connected us to the internet, and one of the selling points was On Demand (or something similar to Netflix) so I didn't need to order Netflix. This never happened.
Third, the salesman stated he needed $8.04 THAT NIGHT to hold this special deal, so I paid it and he set us up with auto bill pay every month which was never mentioned in the conversation. I NEVER DO AUTO BILL PAY WITH ANY COMPANY. If I choose to change this they will charge me $10.00 a month. None of this even came up in the oroginal conversation. I feel I should be able to cancel this service with no penalties, fees or contractual issues.
- Anonymous SBID #35074300b7
- Posted 04/17/2014
Comments
- Sassy2 SBID #340e8f7757
- Posted 06/06/2014
- I'm afraid you are wrong about cancelling their service with no penalty. There is a $20 per month for every month left on your 2 yr contract and often times they automatically charge you for their equipment.As far as auto bill pay goes, you need to stop this ASAP and change account #'s. get a prepaid credit card for their files to prevent them from automatically charging your account any amount they see fit at any time.(auto pay gives them this right)
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Company Statistics
- Complaint Against Direct TV
- Complaints Filed: 193
- Reported Damages: $140,097.06
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