Company Details
Hydroxatone
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Hydroxatone Summary
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Information about Hydroxatone was first submitted to Scambook on Sep 11, 2013. Since then the page has accumulated 212 consumer complaints. On average users reported $750.13 of damages. Scambook's investigation team reached out to this company a total of 12 times, Scambook Investigators last contacted them on Jun 13, 2013.
Company Information
- Address:
- P.O. Box 1366
- Hoboken NJ 07030
- Website:http://www.hydroxatone.com
- Phone:(201) 942-2043, (800) 545-1070, (800) 672-2259, (888) 621-4043
- Email:
- Additional Employees:
- Adam Ahl Principal
- Outdated Info? Add company information suggestion
- This Company Page started on September 11th, 2013.
- Is This Your Business?
Company Rating
Company Statistics
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Complaints Unresolved
212
- Unresolved Reported Damage $159,027.05
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A similar thing happened to me. I gave my Cr Card details to pay $1.90 for samples. Once Bellaplex had my details, they debited my account the following month with $67.17. I wrote to them saying they did not have my approval for this transaction.
I wrote to my bank via internet, who advised me to download a form, fill it in and sign it and post it back. They could not do anything without my physical signature.
My bank said it could take some time to interact between banks.
However, Bellaplex did Cr my account with $67.07 on 28 Aug, 2012.
Again, though, looking at my bank transactions, they tried again to Dr my Account with $67.07 on 4th Oct, 2012, but my bank did not Dr this amount from my balance.
Hydroxatone offers a risk-free trial. We do this to give customers a chance to try our products before buying them. We are sorry your experience was not what you expected and we really hope you give our products another chance. Our risk-free trial comes with a 30 day money back guarantee. This means, if you aren’t satisfied with your results, you can call our customer service and return the products to avoid being charged for the merchandise. It is our goal that our customers have a positive and rewarding experience with both our products and our service.
We’re also sorry that we have been experiencing some difficulties with our international phone lines. This issue has been resolved. If you have any further questions please, please contact us using the information below:
USA/Canada (800) 672-2259 (8 am – 10 pm EST)
Australia (0011) 800-2358-7491 (24 hours)
New Zealand (00) 800-2358-7491 (24 hours)
Great Britain (00) 800-2358-7491 (24 hours)
You can also email us directly at [email protected] to let us know how we can help.
Please note that some mobile phone carriers do not allow toll free 800 numbers to the USA to connect. We suggest using a landline if you are having trouble with your mobile carrier.
http://www.scambook.com/report/view/34493/instfrhealth.com-clearwater-fl-Unauthorized-Credit-C
http://www.scambook.com/report/view/35847/hydrozatone-bellaplex-Unauthorized-Credit-Card-Charge-for-665.00-on-11-03-2011
http://www.scambook.com/report/view/36029/EPM-Advanced-Wrinkle-(HYDROXATONE)-Unauthorized-Credit-Card-Charge-for-94.09-on-11-12-2011
Hydroxatone offers a risk-free trial. We do this to give customers a chance to try our products before buying them. We are sorry your experience was not what you expected and we really hope you give our products another chance. Our risk-free trial comes with a 30 day money back guarantee. This means, if you aren’t satisfied with your results, you can call our customer service and return the products to avoid being charged for the merchandise. It is our goal that our customers have a positive and rewarding experience with both our products and our service.
We’re also sorry that we have been experiencing some difficulties with our international phone lines. This issue has been resolved. If you have any further questions please, please contact us using the information below:
USA/Canada (800) 672-2259 (8 am – 10 pm EST)
Australia (0011) 800-2358-7491 (24 hours)
New Zealand (00) 800-2358-7491 (24 hours)
Great Britain (00) 800-2358-7491 (24 hours)
You can also email me directly at [email protected] to let us know how we can help.
Please note that some mobile phone carriers do not allow toll free 800 numbers to the USA to connect. We suggest using a landline if you are having trouble with your mobile carrier.
Hydroxatone offers a risk-free trial. We do this to give customers a chance to try our products before buying them. We are sorry your experience was not what you expected and we really hope you give our products another chance. Our risk-free trial comes with a 30 day money back guarantee. This means, if you aren’t satisfied with your results, you can call our customer service and return the products to avoid being charged for the merchandise. In your case, you could call and let us know you did not receive your products. It is our goal that our customers have a positive and rewarding experience with both our products and our service.
We’re also sorry that we have been experiencing some difficulties with our international phone lines. This issue has been resolved. If you have any further questions please, please contact us using the information below:
USA/Canada (800) 672-2259 (8 am – 10 pm EST)
Australia (0011) 800-2358-7491 (24 hours)
New Zealand (00) 800-2358-7491 (24 hours)
Great Britain (00) 800-2358-7491 (24 hours)
You can also email me directly at [email protected] to let us know how we can help.
Please note that some mobile phone carriers do not allow toll free 800 numbers to the USA to connect. We suggest using a landline if you are having trouble with your mobile carrier.