Veloura
Complaint 99961 Details
- Date Occurred: 04/09/2014
- Reported Damages: $92.10
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
Contacted their customer service to request an RMA number and they said I was passed the 14 days from the order date and would not provide an RMA number.
I contacted them on the 14th day (however I thought I was early because I thought it was from the delivery billing date, it is from order date). They proceeded to charge my credit card. The customer service rep hung up on me - professional.
Its a total scam. They provide no email or fax numbers in order to cancel in writing. Their `contact us` link doesn`t go anywhere.
Not to mention their website is deceiving customers, if they were truly reputable they would be upfront about their billing process and not try to hide it, thereby letting customers make the decision as to whether they want to place the order to begin with.
- Shaylyn SBID #4f6190d60f
- Posted 04/09/2014
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Company Statistics
- Complaint Against Veloura
- Complaints Filed: 180
- Reported Damages: $130,337.20
What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.