Consumer Info
Complaint 98903 Details

From: Laarni B. [mailto:[email protected]]
Sent: Thursday, April 05, 2012 5:12 PM
To: Sabo, Mary D.
Subject: Re: <<#6267986-11593227#>>

Dear Mary D. Sabo:

Thank you for writing.

We understand your concern over receiving only an Experian credit report and score.

Your trial membership with CreditReport.com Credit Monitoring entitles you to only 1 free Experian credit report and score. If you wish to view your credit reports from the two other national credit-reporting companies, TransUnion and Equifax you may purchase a 3-Bureau credit report directly from us for an additional fee. Please check CreditReport.com for more information on available products and prices.

The CreditReport.com Credit Monitoring membership provides other benefits, including:

• Unlimited Experian credit reports with your paid membership
o Order and view a new one every day, if you wish
o Keep track of changes to your report
o Accessible 24/7
• Email / SMS text Monitoring Alerts to inform you of key changes to your credit report
o Enables you to verify if the change is correct or not
• PLUS Credit ScoreSM with your paid membership
• Toll-free access to our staff of Customer Care Representatives
• Access to the exclusive Members-Only areas of our web site where you'll find PLUS Score tracking, resources, credit-related articles, and more!

Thank you for choosing CreditReport.com.

Sincerely,

Laarni B.
Customer Care Team