DermaPure
Complaint 98571 Details
- Date Occurred: 04/05/2014
- Reported Damages: $75.00
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The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I ordered the product for free to try...and didn't care for it...I called and cancelled, got a very rude rep who said I have to return the unused bottle within 10 days. To make sure, I called customer service at the end of the week and they said no notation to cancel was made. I informed them to CANCEL and rep made note to cancel and gave me cancellation number (which I 'had' to ask for). This was 3/30. On 4/5 I received a 'new' jar of DermaPure and a charge to my MC of $75. I called 'AGAIN' and they said it was shipped 3 days before my 'second' call. I asked why the rep didn't tell me, and the response was: "Well, you didn't ask" ??? I rec'd another cancellation number and am shipping this back. It was now take 2-3 weeks for the charge to get credited. DERMAPURE is a SCAM - Be Careful !!!
- Anonymous SBID #0c9fe3370e
- Posted 04/05/2014
Comments
- bubba61mom SBID #0375b4010f
- Posted 04/28/2014
- I went to the page that they have and asked the questions about the cancellation via chat and they wouldn't answer my questions. One sure sign it was a scam. Thanks for the info this is great.
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Company Statistics
- Complaint Against DermaPure
- Complaints Filed: 401
- Reported Damages: $59,315.24
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