FondScents
Complaint 97800 Details

I took advantage of an offer that my husband received email on to receive a "designer cologne" for shipping charges of $5.99. It wasn't that high a quality, and $5.99 was deducted from my checking account March 15,2012. On 3/26/12 $95.00 was deducted from my checking account from the same company but I did not realize this until 2 weeks later as i was confirming charges on my account. I contacted them today, 4/3/12, told them I wanted to return the bottle of cologne & was told about the terms & conditions, which i did NOT see when I proceeded to check out. I was told to email support with my request and I would receive an Retuen Auth Number. But when I received the email, the terms were repeated and I was told no refund because I agreed to their terms & conditions
I never saw this FINE print nor would i have agreed to this ludicris agreement for such poor quality product. I also told them their perfumes are not as advertised. I am pursuing a refund and helping others get theirs. This isn't even an American Company.
Thank You,
tanisha taylor