Subscriber Services Inc.
Complaint 94426 Details
- Date Occurred: 03/04/2014
- Reported Damages: $83.22
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The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I received a call from this company, promising me a free $250 gift card to be used as I wished, in return for subscriptions to three magazines. I should have just hung up the phone - but the caller was very insistent that I take the opportunity to get the gift card, which had no strings attached. As it turns out, the so called "gift card" is a voucher program, requiring the holder to spend $100/month, for a $25 rebate for each $100 spent. This must be done with a major credit card. At no time was I informed that this was a voucher program: I was led to believe that I'd receive a gift card, like a pre-paid Visa, to use as I pleased. Also, I was told that I'b be charged $17.33/month. . .adding up to a little over $207. During a phone call that I initiated to cancel the subscriptions, I was told that couldn't be done, and that I could settle up for three payments of $83.22, which totals over $249. I have since blocked any future payments to this company, and am sending letters to my state's Attorney General's office, and the Better Business Bureau to lodge a complaint about these unscrupulous practices.
- Anonymous SBID #daa248e2ba
- Posted 03/27/2014
Comments
- tiredofpeoplewhodontlisten SBID #f0c1c743c7
- Posted 06/16/2014
- You want to lodge a complaint about a company when you didn't listen in the first place. Think about it, how much money would the company lose, if they just handed out free gift cards, and their customers just take it, and not pay for the magazines. It's a rebate system, so its fair that, you still receive your money, but so you can stick with the promise that you gave to the company. You know how many months, and how much your monthly installments were going to be a month. Sounds to me like you were just hoping for a gift card anyway, and said screw the company. Is that the way you conduct your business? If so why would you even contact the BBB? Because you are self-minded, and didn't listen in the first place. Why didn't you ask any questions about it, wondering how it worked, how many months, I mean they do take you on a recorded conversation stating how many monthly installments you would have, along with how much they would be a month. I have had their magazines for little over a year and have never had any problems. It's just people like you that don't listen in the first place then complain.
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- ivebeenhad SBID #1dddf36118
- Posted 07/27/2014
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To tiredofpeople
You obviously are being paid by Subscriber Services or somthing because this is a scam of the first order! How are would the company lose money by giving the gift card when they already have your credit card # and have already taken the money for the magazines out of your account before you get off the phone with them? The said amount will automatically be taken out of your account each month for 2ears?
Also, they cheat you coming and going because the so-called gift is really a voucher where you have to spend a total of $1,000 ($100 for 10 months) to receive $250 ($25 for 10 months). -
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- ivebeenhad SBID #1dddf36118
- Posted 07/27/2014
- This comment has been deleted by the Moderator for Terms and Conditions.
- ivebeenhad SBID #1dddf36118
- Posted 07/27/2014
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Anonymous, I had the exact same thing happen to me and agree these people should not get away with these stunts. I've also closed my account after being told I could not cancel. They only got me for $17.27, however I'm still reporting them.
Sorry for all the errors in my post to "tired." I also did not say all that I wanted to before the post accidentally submitted.
Good luck to you! -
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- Sarah SBID #041e768f50
- Posted 01/02/2014
- ivebeenhad how did you get your account closed? i will be spending over $1000 for these mags and im not using that voucher. Me and my bf both asked if we could cancel if we weren't satisfied and the lady Jennifer said yes but when I talked to the manager that when I found out about the 5 year payments and I could not cancel. She also said she listened to my 35 minute conversation in 3 minutes.Please let me know how you canceled your account.
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Company Statistics
- Complaint Against Subscriber Services Inc.
- Complaints Filed: 22
- Reported Damages: $6,179.78
What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.