Continenetal Airlines
Complaint 9058 Details
- Date Occurred: 08/27/2010
- Reported Damages: $54.00
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The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
Traveled Continental Airline with a group. On 8/27/2010 in Orlando Florida, the check in lady said that she overcharged $50 my credit card so she was going to refund me $50 and charge $46 for the group rate. Instead she recharge my credit card again for $46 instead of refunding me the $50. Charged me $96 for two bags. I called my credit union and was told could not do anything about it. I must call Continental Airlines which I did but they refuse to refund me. I email continental and here is their response: Respectfully, I must again decline your request for a refund.
We understand the value of your decision to fly with us and will make every effort to leave a better impression when we have the privilege of serving you again. Please accept my apology and allow us that opportunity.
Regards,
Mae Saunders
Customer Care Manager
TRACKING NUMBER: A00007001683-00047359989
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Company Statistics
- Complaint Against Continenetal Airlines
- Complaints Filed: 4
- Reported Damages: $7,254.00
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