RevitaDerm
Complaint 86510 Details

  • Date Occurred: 03/06/2014
  • Reported Damages: $149.81
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

On 25 January I requested a free trial via the internet of Revita Derm and Perfect Radiance which were delivered and I was required to pay postage and handling by credit card. On 11 March another package from them arrived which I did not open as i had not ordered any further skin cream. I checked my Mastercard account and found that amounts totalling $149.81 had been taken from my account. I immediately contacted my bank and have cancelled the card. My Bank will endeavour to dispute RevitaDerm and endeavour to get my money back.

I also rang the Australian support number for revitallize labs to make a complaint and went through to an overseas call centre. The person I spoke to gave me a number to ring RevitaDerm but when I rang the number was disconnected. I re-rang the support number and explained. I was given another number which when I rang it came up with a recorded message saying that it had been disconnected.

I wish to warn others that there is no such thing as a free sample and even if it was the best cream I had ever used I would not deal with such a company.

Glenys Woodhouse

Update: 03/15/2012

I was able to find an email address to contact revitaderm and outline my complaint to them. On 15 March I received email from them saying they will refund the amount taken from my credit card.
I will ship my unused product back to them.

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Business Profile Summary

  • RevitaDerm logo

Company Statistics

  • Complaint Against RevitaDerm
  • Complaints Filed: 974
  • Reported Damages: $213,609.33
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