they said they were Sky
Complaint 80671 Details

Having just switched broadband from Talk Talk to Sky to try and speed things up I also have problems with freezing I recieved a cold call from an Indian or Packistani I thought he said from Sky he asked if I was having problems with my lap top if so he could sort them out I agreed.He went through a procedure to down load a free prog. called AMMY or something like that he then took over the control of my mouse.He put up a list of my errors and faults that he would remove I said ok at this point he started double checking my personal details, address,e-mail,phone no. etc then he wanted to know how I paid for my broadband I told him direct debit his reply was that he would be taking £99.99 with my next debit if I would confirm my bank details at this point I hit the roof and hung up.I read the details in the Ammy web prog he down loaded in which it warned about not using the prog if I didnt know who was using the prog as there is no way they would cold call to try and get people on the sight.I have since cancelled the D.D. and restored my lap top