iTunes, PayPal
Complaint 80608 Details

You sent a payment of $19.98 USD to iTunes Store
([email protected])

Merchant:
iTunes Store
[email protected]

Description: iTunes Store purchases.
Amount: $19.98 USD

You sent a payment of $39.95 USD to iTunes Store
([email protected])

Description: iTunes Store purchases.
Amount: $39.95 USD

The receipts from iTunes indicated the purchases were made in China on an in world game from a computer that had never been associated with my acct before (you'd think THAT would have been a red flag!)

It took 3 calls to paypal, numerous emails to iTunes and Paypal over 2 weeks time, plus closing my iTunes account, having my checking acct overdrawn as PayPal took the funds out and kept it for almost 2 weeks while "investigating"
Then paypal initially DENIED my fraud claim with this;

Date: Fri, 10 Feb 2012 10:29:27 -0800
From: [email protected]
subject: RE:Unauthorized Use of Your PayPal Account
X-cPanel-MailScanner-From: [email protected]


Through careful research of your claim, PayPal’s Fraud Team has determined the transaction(s) you submitted do not represent unauthorized account activity because they are consistent with your account’s transaction history. As a result, we have denied your Unauthorized Account Use Claim.

If you would like a copy of the documentation that was used in the course of our investigation, please send a letter via mail to:

PayPal, Inc.
Attn: Unauthorized account Access Appeal
P.O. Box 45950
Omaha, NE 68145

I bought ONE track from iTunes in Sept, and that creates a history with iTunes purchases?
That took a call again to Paypal who finally agreed to refund the money.
It took 3 more days to see the money in my Paypal acct, and 3 more days to transfer it back to checking, or pay $3 to take it out via an ATM