Hughes Network Systems LLC
Complaint 79300 Details

according to their advertising on national tv this company provide high speed internet by satellite i got a receiver installed in august 2010 i found out that the system did not work,it would freeze on a page and i often had to wait untill the next to get it working again
very sluggisly and freeze again.I called the company numerous times
to no avail .Iwas put on hold untill i hanged up.But never the company offered to send a technician to check the installation.I had
to live with it untill may 16 2011 when i called to ask for a cancellation.I was given a cancellation #and the service was turned off the same day,but the company kept taking money out of my bank
untill nov 2011where i put a stop to it.they say that its perfectly legal
because i forgot to notify the accounting dept of the cancellation
Well,i do not work for Hughes and i dont see their employees cannot
take care of the necessary internal transactions.For their convenience
they have moved the termination date to january 2012 and issued me a reimbursment of 138 dollars 37.I am asking for the balance of
the money taken out of my acccount from may to november which
amounts to259.dollars 53 yours truly C Merillon