FaithfulMates, EDateHelp
Complaint 76856 Details

  • Date Occurred: 02/16/2014
  • Reported Damages: $99.00

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

offered a 3 day membership for online intros 3 days later I was charged $99 more for 45 days. this was not disclosed

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Comments

  • Tiffany
  • Tiffany SBID #ec38fd80bf
  • Posted 10/14/2013
  • As a representative of Edatehelp.com I apologize you were unsatisfied with your experience on the site. We ensure you that we are a legitimate site with thousands of satisfied users, and would like to work with you directly to do whatever we can to further assist in making this right.


    Please email [email protected] with the following:

    Your username and email address used to register to our website EdateHelp.com
    The amount and date you were charged by Edatehelp.com
    Your phone number - So that our General Manager can call you directly to rectify this complaint.

    We will immediately reach out to assist you and do whatever we can to help rectify this matter.

    When contacting us by email, please enter in the subject field “Refund Request”.

    We look forward to working with you on this issue.



    Thank you,

    Tiffany, Edatehelp Customer Service Management
    [email protected]
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Business Profile Summary

  • Faithful Mates logo

Company Statistics

  • Complaint Against Faithful Mates
  • Complaints Filed: 40
  • Reported Damages: $4,288.44
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What is SBID?

SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.