American Value Grocery
Complaint 74237 Details

We too heard the radio Commercial explaining how we could get $2000. worth of coupons for groceries and $50. gas voucher. We called, gave the requested info. yeah, they wanted to get us to sign up for more crap. We said no, never mind, we do not want to do this. well, we found out they charged our bank account any way for the $19.95. We just got the cards in the mail. I went to look up their websight, and saw this one! SO, I read a few others that have been scamed like us. We called the 1-800-520-7034 number to cancel & get our money back. you have to get a RAN# from them, print out their form & mail it to them Within the 30 days to get any money back. we are within that. I also read their Notices on TERMS & CONDITIONS. everyone should read this. I will post here. they say further down they have the right to charge you more, or monthly or quarterly IF THEY CHOOSE TOO. THEY also say they are to be held BLAMELESS, Ect. read it.
Your activation and use of this fulfillment website is subject to verification. Only one user account may be active per individual at the same time.

2. Only the designated user and/or spouse or children that are considered to be "immediate family" may have access to and use any of the available benefits. This includes, but is not limited to, the redemption and activation of any benefits. No third party may redeem or activate any benefit on behalf of a user, even with the permission of the user.

3. User and immediate family may not share or distribute benefits, coupons or other savings to non-users in any way and through any medium. This includes, but is not limited to, the posting of coupon codes and other user benefits.

4. User may not offer their access for resale to other parties. Use of this website and access to benefits are nontransferable.

5. User will not violate any local, state or federal laws with regards to the use of their user account and access of this website.

6. It is understood and acknowledged that all coupons, discounts, benefits and all other offers that are listed or available through the use of their user account and access to this fulfillment website may be amended, terminated, changed or altered at the sole discretion of management. If such changes, modifications or enhancements cause an increased expense in the delivery of benefits, then Management, at it's option, may assess members for direct pass through costs and reasonable administrative fees not to exceed 20% of the annual membership amount in a single year. New benefits and offers may also be added while other benefits may be amended or canceled entirely based on availability and quality of service.

7. User will hold harmless and indemnify management for all actions, representations and claims provided through this program and it is acknowledged that management will not be held liable for any loss or offer that is not accepted by merchant or other providers.

8. Your membership is active immediately upon full payment of annual activation fee and will renew automatically on the anniversary date of your first activation unless you call to cancel your membership prior to renewal date. Management reserves the right to alter the frequency of billing to monthly, quarterly or semi-annually at it's option however the total amount billed annually will not change.

9. If for any reason you're not satisfied with your Membership or Services and wish to cancel, you must contact Customer Service by phone or email to obtain a Return Authorization Number (RAN) that you will need when completing your Cancelation Form. You must return your Membership card and a completed Cancelation Form that came with your membership kit. If you have lost the form, you can locate a Cancelation Form link on the Customer Service page so that you can conveniently view and print the form, before completing it in full and mailing it in as instructed. Remember, you will need to call in and receive your RAN number in order to complete your Cancelation Form which will allow you to receive a refund in full for your purchase. No cancellation/refund can be processed without a valid RAN. Please allow 7-10 days after mailing in your completed Cancelation Form to have your requested refund processed to your original credit card that you used when first making your purchase.

Cancellation & Refund Request RAN Form





P.S. I heard the Radio Add again today, NOW it is for $1000. in coupons, not the $2000. we heard. S-C-A-M!!!!!