Utell, Inc.
Complaint 73129 Details
- Date Occurred: 02/06/2014
- Reported Damages: $38.99
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I never authorized this company to deduct $38.99 from my checking account! How did they get my checking account number? I called the number on the check draft 1-888-657-4414 and reached a third party customer service company. She said it was for a order I placed on line with my e-mail address for a voice over service and unlimited long distance service! She said there was a free 30 day service and then unless cancelled would deduct a fee of $38.99 a month. I told her to cancel it and request a reimbursement! She gave me a cancellation number of 466 495 59. I will be watching my account for a reimbursement within the next 4-7 days. How can they do this and where did they get my account number???? I asked her for a number to this UTell Inc and she said she did not have one to give me and that they were located in Bloomington Delaware!!!
- SDDeb55 SBID #e7474c0a01
- Posted 02/13/2014
Comments
- wt20707 SBID #eaaa288d32
- Posted 02/15/2014
- This company is definitely using illegal tactics.. I may be wrong but I am pretty sure that when you sign up for any type of long distance phone service you have to do a recorded voice authorization.. They really need to be investigated.. To have this many peoples' bank account information without their knowledge sounds like a serious cyber crime.. Once again I urge everyone to file a complaint with the Federal Trade Commission and the Delaware Attorney General. The more complaints the better. It is really puzzling to me how they got everyone's bank info.. There must be some common denominator here. Perhaps we all have a common credit card company and their database was hacked or something.. Also SDDeb, You may have to call them more than once to get your refund.. I told them to send me a check since I changed my bank account info.. Wasnt about to give them my new info :-)
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Company Statistics
- Complaint Against Utel, Inc
- Complaints Filed: 97
- Reported Damages: $4,446.99
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