Octane Fitness
Complaint 71027 Details
- Date Occurred: 01/29/2014
- Reported Damages: $1,800.00
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
Bought an Octane Fitness Elliptical for $1800 and the brake cable broke after a short period of time. Octane Fitness has refused to fix the elliptical, although under warranty, saying they do not have part. Others who have the same model and same problem and they are having the same issue. This company has advertised their equipment as "commercial use" product but it is cheap and they do not back up their warranty nor assist consumers who have problems with their product. I'm stuck with an $1800 dust collector.
- CoachO SBID #a21164bcdb
- Posted 02/08/2014
Comments
- OctaneFitness SBID #7efd6c44e5
- Posted 02/16/2014
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CoachO,
Please call us at 1-888-628-2634 x 1 or 763-757-2662 x 1
to help you get this issue resolved.
You can also e-mail us at [email protected]
We look forward to helping you get your elliptical back up and running.
Thanks,
Octane Fitness Customer Service -
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- Octane-CS SBID #7efd6c44e5
- Posted 02/21/2014
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Thank you CoachO for working with us to solve your problem, we apologize for the inconvenience and appreciate the opportunity to correct the issues.
Octane Fitness Customer Service -
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Company Statistics
- Complaint Against Octane Fitness
- Complaints Filed: 1
- Reported Damages: $1,800.00
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