Perfect Radiance
Complaint 65878 Details

Saw an advert for Perfect Radiance and Revitaderm offering 'trial' products with postage costs of £5.92 for both products + Rejuvanew Eye Cream at 'no extra cost'. I assumed these were free samples but I was stupid and did not read Ts & Cs - result two weeks later my credit card was charged with the full price of all three products total damage £211.86. When I contacted my credit card company MBNA it turned out they were very aware of the scam which has caught hundreds of people but were powerless to advise customers to cancel within the two week period as technically the company 'Agios Dometio' were not breaking the law. MBNA relayed my call to the customer service department of Agios Dometio and I was able to cancel future shipping. If the company does try to bill now they will not accept the charges. I then went online and discovered what a huge fraud this is - unfortunately since the company is registered outside the UK neither the Office of Fair Trading nor Advertising Standards has any power over them. I would counsel everyone to read the small print