Emerald Lux
Complaint 63972 Details
- Date Occurred: 01/03/2014
- Reported Damages: $184.24
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
Pop up on aol in December for kit for $4.95 with a debit card. January 3 my debit card was charged $109.67. January 23 my debit card was charged $69.62 for refills that I have yet to receive. I shop online frequently and have never had this problem. Their risk free "trial" is not apparent on their pages or I would have seen it. Another family member also ordered but received a lesser item starter packu, also did not see risk free "trial" info and had same charges just on different dates. Company offered her a gift card in the amount of $100.00 for MORE of their products. She refused and they offered a $40.00 refund. Unfortunately at this point she did not know of the initial charge of $109.67. We will both be on the phone today trying ro resolve and get our money back. They can have their foul tasting kits back. And why can thwy charge the same $109.67 for two different packs.
- mum SBID #be6905fabb
- Posted 01/25/2014
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Company Statistics
- Complaint Against Emerald Lux
- Complaints Filed: 145
- Reported Damages: $19,699.44
What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.