Spirit Airlines
Complaint 619 Details
- Date Occurred: 04/11/2013
- Reported Damages: $59.95
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The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
After cancelling the scammed "$9 Fare Club" membership, Spirit Airlines re-enrolled me (without my authority or notice) and charged me this ridiculous amount! When calling, they claim that it was my fault that it had not 'actually' been cancelled - even though I called 6 months prior - and because I couldn't provide the agent's name with whom I spoke, it was my fault. And because they have a no-refunds policy, they will not provide a refund in any form.
- Anonymous SBID #N/A
- Posted 06/16/2013
Comments
- Joe SBID #N/A
- Posted 06/16/2013
- Thanks for the info. I use spirit about 3 times a year on a regular basis. I had been getting sales calls about their "Fare Club" - thanks again
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- Steven SBID #N/A
- Posted 08/04/2013
- The same thing happened to me. See my post under Spiritair.com! This is crazy!!! I'm outraged!!! What a scam!!!!
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- Irene SBID #N/A
- Posted 08/07/2013
- I became a member of Spirit Airline's $9 fare club last year when I booked trips to Chicago. I didn't realize it was renewing until I saw that it was billed to my American Express Card. I canceled it online and tried to confirm the cancelation by calling customer service. They did cancel my membership but refused to refund the membership fees of $59.95.They said that I was notified by email that it was going to renewed. I never received the email. I wrote a letter to the president of the company in May 2011 but never received a reply.
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Company Statistics
- Complaint Against Spirit Airlines
- Complaints Filed: 22
- Reported Damages: $11,672.50
What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.