HerbaLife
Complaint 61521 Details

I responded to a radio advertisement on the Rush Limbaugh show for income at home.com. After filling out the online form I was contacted by a rep a couple days later. The rep. had her up-line on the phone stating that she was earning a residual $10,000. per month income. I explained to both the rep. and her up-line that I am currently disabled from a stroke and a recent college grad unable to find work as well as in financial dire straights, I was then asked if I was really serious or just wasting time because this is a serious business. I told both ladies that I needed to hear the bottom line, I was told I would need to pay $199.00 for the i office website I then explained that this would be very tough for me I was then made to feel like I was not devoted. I also explained to the rep. that because of my stroke I would really need help keeping on track I was reassured over and over again that Herbal Life is a stand-up company and not the type that would leave a person on they're own. The Rep also explained that I would need to budget $20.00 additional dollars for the web-sites up-keep but that I wouldn't need to worry about that because I would be making so much money I would never miss it. This Rep ( Nancy Kurtz) became my so-called mentor. I paid the $199.00, obtained my i-office website,diligently went through each training step, which lead me to purchasing a $50.00 a month Merchant account, I also attended every conference call I was asked to attend, Since then my so-called mentor has walked away from despite my two separate attempts to ask for her guidance. I told her in my email that if I had half heatedly done this and failed then I was at fault but since I had not received the guidance and or support that I was so adminently promised over and over again then I should not be left hold a debt of more then $400.00. I recently emailed Nancy Kurtz stated that I wished to start a new and put the past behind us and explained the financial stress that her org. has put me in. I still have not heard from anyone even after I emailed her up-line.
So this is the Herbal Life way make bold promises and then leave you hanging in the wind. I have tried on several occasions to locate Herbal Life's Corporate Office, but have been unable to find anything. What if any recourse to I have at this point. I was never rude or belligerent to my Mentor and I was giving a very serious effort. Who do I contact?