Encore Tours and Travel / Vacation Destinations
Complaint 60978 Details

Recieved the fax at work and purchased the Hawaii vac for my husband and two daughters as a xmas present. I pd $800 by online check which they called and verified. After I received my packaged I sent in $266.00 to activate the vouchers. After approx 2 weeks I was supposed to hear from them to set the date and location... No response and the number has been disconnected. My family and I are very disappointed by this !! The following is the email I received................
Congratulations! You are only steps away from your dream vacation. Remember, until you activate your travel vouchers, they are 100% transferable! Once you have activated the travel voucher in your name you will be asked to select your vacation dates. After this is done, you will receive written confirmation of your vacation plans.Per your request we are currently processing your payment of $800.00 Remember, you may get a call from our merchant to verify your authorization of payment. Once payment has been received you will be mailed a receipt of purchase and your travel package will arrive shortly there after. You are also being given a free membership in our Encore Tours & Travel Club. With this membership you can acquire FREE vacations through our referral reward program.
You are receiving:

ID# Package Code OFL-9826 #Individuals
8 day 7 night Luxury Condo In Hawaii with companion airfare for (2)adults (2)children.
Comp Vacation
3 day 2 night Las Vegas,NV With Companion Airfare for (2) adults


If you have any friends, family or co-workers that love to travel and enjoy saving money please refer them to Billy@ ext. 504 and for the next 12 months they will receive the same courtesy you have. PLUS!!! for every 5 referrals we book using your contract number we will comp you a vacation of your choice absolutely FREE!!! Thank you from Encore Tours & Travel!