Emerald Lux
Complaint 60281 Details

I wanted to try this "RISK FREE" trial so I could try and quit smoking. I recieved the kit and was charged the $4.95 shipping, then about 2 weeks later on 12/16/11 they charged me "unautherized" another $109.95 for God knows what, and then again another unautherized charge on 1/2/12 of $69.90 for God knows what again. I called my credit card company and they said to try and dispute it with the merchant first so I tried calling them first thing Monday morning and suprisingly they answered. The customer service rep said that they were legit charges and it said on the website there were boxes that I supossedly checked saying I agreed to whatever charges they made,"BULL" there was no such thing anywhere , I made sure of that just because of this sort of thing. So she ends up telling me that they didnt give full refunds and that she would credit my card back the $69.90 charge and give me %20 off the $109.95 charge. I said that they would be hearing from my bank and to "Eat S..." This is a total scam and needs to be nipped in the rear before they get anybody else.