BioSomatic
Complaint 60153 Details

  • Date Occurred: 01/16/2014
  • Reported Damages: $70.00
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

Signed up to the trial, not realising it was going to come from abroad. I then got a call from my visa company, in order to verify a transaction from this company for £70, as they suspected abnormal activity as it appeared to be taken by a company in Malta. I got hold of this company (on a premium rate number) and they advised that I had received an email explaining the terms and conditions (and apparently had accepted when I ordered). I did NOT receive an email, but they still insist on taking my money. The next day I received a note from my local postal depot saying that it was waiting for collection,and that I owed £16.95 customs charge. I will not be collecting this. The agent at BioSamatic was extremely rude, and even put the phone down on me, but advised I will not be getting any refund. They said they have cancelled my order going forward (but have received no email confirming this).
Letter of complaint coming up, but I suspect a scam.

Do You Have a Complaint?

Submit a Complaint

Comments

There are no comments posted. Be the first to comment on this complaint

Do You Have a Complaint?

Add a complaint and spread the word. High volume complaints have a better chance to get their money back. Submit a report and join forces with others like you!

Submit a Complaint Now

Business Profile Summary

  • BioSomatic logo

Company Statistics

  • Complaint Against BioSomatic
  • Complaints Filed: 92
  • Reported Damages: $16,471.82
Visit Complete Company Profile

What is SBID?

SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.