Digital Wave, Ltd
Complaint 60145 Details

There was a discount for Christmas in a website whose link is canonway.com, it seems a subsidary of another company which is called as Digital Wave Ltd - Adress: 29 Harley Street, London, W1G 9QR ,London,GB 32134. I didn’t want to pay by credit card and sent my money by swift – international money transfer. I took a long while to them to have/see the money in their account – 740 €. As I needed the camera to be delivered in a pre-define time frame, I wanted to cancel my order as they wouldn’t be able to deliver it on time. I asked them everyday to cancel the order and to send my money back but they always replied me with “ok”, “we will do”, we will check” messages or nothing. It took weeks too long.. The bad thing that their web site is out of order!I asked my bank to cancel my swift transaction but it is too late as the money reached to their account..