Encore Tours and Travel / Vacation Destinations
Complaint 57716 Details

My office received a fax about great discounted vacation packages. Myself along with 3 of my co-workers all decided to take advantage of this great offer. I was the first to have a check w/d from my checking account electronically and I had them first take only 150.00 on September 16th. On September 23rd I had them take the other 150.00 from my account. After that point my co-weorkers each had their payments taken out and we all slowly received our informational packets. I knew that I wanted to take my vacation in the middle of the next year and per speaking with one of Encore's "representatives", we should wait until 60 days before we plan to go on our trip to mail my money order for the remainder of the trip. As my co-workers each planned their own trips it got increasingly more and more difficult to reach any representative at Encore and when you would get someone, I kept getting transfered back and forth between different people who never had any answers. While I was out on medical leave, my co-worker found this website and realized that we had all been scammed. Fortunately for my co-workers, at least one of their payments were within the 90 day window to get their money back from their financial institution. I unfortunately, found out past my 90 day window.