Match.com
Complaint 56887 Details
- Date Occurred: 09/15/2013
- Reported Damages: $101.00
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
Match.com auto renewed my credit card without my authorization and I canceled the auto renew before the renewal date and when I called them they were rude and uncooperative to provide me any assistance and refused to give me a refund. Since I had no choice of another 6 month membership, I asked match to make sure my auto renew was not activated this time and they told me it was not. After 3 months of receiving no activity on the account, I called them and asked about it and they told me I requested the account to block all emails which is not true. why would I pay for something to have emails blocked? I spoke with a manager and again they were unwilling to help. They refused to give me a refund of teh 3 months I lost because of their error. This company is a scam and deceptive. Someone needs to look into this company and stop them from scamming people out of their money for unauthorized charges.
- Anonymous SBID #01fb985f3c
- Posted 01/09/2014
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Company Statistics
- Complaint Against Match.com
- Complaints Filed: 199
- Reported Damages: $1,332,921.12
What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.