Gen X Marketing Group
Complaint 56704 Details

I had approximately $30 in my checking account and when I looked at my account summary online I saw this unauthorized charge which wiped out my account. I had to feed my son toast all weekend because this was all the money I had until the following Monday. This "company"--and I use this term loosely--used a computerized printed check using my account number. When I called them, I received an automated message the first few times so I filed a claim with my bank and closed my checking account. I eventually received an answer at the number my bank gave me and, after threatening to have my lawyer call them, was assured that I would be removed from "enrollment" and refunded my money. (No money has shown up in my account as of yet.) I never enrolled in anything and, furthermore, was given 3 different company names by someone whose Middle Eastern accent was so thick I could hardly understand a word she said. I even had her spell her name and company name and I'm pretty sure she was not using the English alphabet. Because of this I had to close and re-open a new checking account, had NSF fees because I didn't catch it in time and had to go the entire weekend without food or diapers for me & my son.