CanvasDiscount.com / BestCanvas.com
Complaint 55236 Details
- Date Occurred: 12/16/2013
- Reported Damages: $104.00
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
Placed my order to be told it would be shipped within 24 hours. After days of waiting emailed company to not receive response. After 5 emails and multiple phone call with no response I disputed the charge to my credit card company. I placed the order on Dec. 16th and it did not arrive until Jan. 5th and the frames are pretty much impossible unless you are a professional. I used to work for a photographer and have never seen anything like this. I have never dealt with a company life this. I still have not received an email back from this company and the phone number they provided is a joke. It rings and rings and no answering machine. I could go on and on about how pissed I am at this company as what a joke it is . So wish i would have seen these reviews before I ordered!!!
- Anonymous SBID #22716d09cf
- Posted 01/05/2014
Comments
- Rachel-Bestcanvas SBID #f9167b52a2
- Posted 08/16/2014
- Dear Customer, Thank you for your feedback. We are very sorry that your order wasn't delivered in a timely manner.Rest assured our support team is working diligently to handle all requests. In the past there has been periods of high volume where we may not have responded quickly, but today we have a strong team in place and lower call and email volumes. I would very much like to understand the situation better and work together with you to find a solution. It would be great if could send me an email at [email protected]. We are proud to say that we are now shipping out all orders within 24 hours. Thank you for your cooperation!
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Company Statistics
- Complaint Against CanvasDiscount.com
- Complaints Filed: 61
- Reported Damages: $5,542.72
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