SNCF Internet Isles Les Mel
Complaint 49192 Details
- Date Occurred: 12/20/2013
- Reported Damages: $560.00
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The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I found three charges on my account, fortunately I keep low balance but everyting was taken!
SNCF INTERNET ISLES LES MEL
PRICEMINISTER 75PARIS
These thieves robbed me. The stupid bank will not do anything, I can not understand, in fact I am totally shocked, when I report this fraud, I poin out there are obviously people scammed wordwide, that nobody is interested at all! At all!
I complained to Visa as well but I expect no reply nor interest.
What amazes me most, how is possible that bank is preferring thieve to customer? I believe they should strongly make difference, this is not case I am complaining about anything I bought, I am showing them hundreds people were scammed even under SAME NAME on the transaction and nothing??
- bohdans SBID #a70ded9e67
- Posted 12/20/2013
Comments
- sofpod SBID #f8068b5a52
- Posted 12/20/2013
- Bohdans, Do you live in or are you currently in France? SNCF is France's national train company. Your card number must have been stolen and sold to someone overseas and they used it to buy train tickets. Unless you're with a shitty large bank, you should be able to report the charge as fraudulent and get your money back. Same thing happened to me twice over the last few years (always before xmas cause they know people save money for xmas) and my credit union reinstated the funds within 24 hours from my report. Now if you're with one of the blood sucking large US banks then good luck!!! But SNCF would not be the one who scammed you, someone stole your card number and your bank should have a fraudulent charge policy and an insurance to cover their loss. If not, they are the one scamming because they allowed for your money to be withdrawn in a country where you aren't especially if you can made charges (groceries, shopping...) with he same card where you live around the same time. You can not be in 2 countries at the same time. Maybe it's time to dump that bank and go with a credit union whom will treat you like a real customer. If I was you I would review your bank's fraud policy, talk to someone else from your bank and if they refuse to reinstate the money file a complaint against your bank with Federal Trade Commission at https://www.ftccomplaintassistant.gov/
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- bohdans SBID #a70ded9e67
- Posted 12/20/2013
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sofpod: Thanks for your reply! I am from Czech republic, I know SNCF is French railway company and therefore I know I did not buy anything from them! If they are relly SNCF and not another scammy company pretending to be SNCF..I am with smaller bank here, however I can not understand why they do not take any action when there is suspicious transaction like this where many people complained about fraud! The money are not even gone yet, why they simply can not put hold on this and investigate? They can simply request more documemntation for this transaction to see it is fraud and not even let the money go to thouse thieves. This really sucks, fortunately as I say I keep very low balance on this account!
I also think the problem is with bank's staff, on the phone you get only someone incompetent, perhaps someone would be even willing to investigate but first you would have to get to him/her. Which is these days impossible with these useless call centers :-(
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- Tomáš SBID #59f4b3af59
- Posted 11/10/2014
- Dobrý de?, som zo Slovenska, prosím Vás, tu je moja adresa (Personal Information Removed), napíšte mi, mám nieko?ko otázok, ?akujem za skorú odpove?
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Company Statistics
- Complaint Against SNCF Internet Isle Les Mel
- Complaints Filed: 373
- Reported Damages: $1,112,559.16
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