CanvasDiscount.com / BestCanvas.com
Complaint 46945 Details
- Date Occurred: 12/01/2013
- Reported Damages: $40.90
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
Ordered a 16x20 canvas print
I received email stating my card had been charged and that I would be getting a tracking number once it was shipped.
Never received another email, if you email this company, you get a email back saying that the email has been delayed in sending and not to send it again. If you call the phone number listed on the website, you get a busy signal.
- skirszay SBID #936c24ff91
- Posted 12/13/2013
Comments
- Rachel-Bestcanvas SBID #f9167b52a2
- Posted 08/17/2014
- Dear Customer, Thank you for your response. We are sorry that your order was not delivered to you in a timely manner. We are proud to say that we are now shipping out all orders within 24 hours. If you send an email to me at [email protected], I would like to get a better understanding of what happened and see if we can find a solution.Rest assured our support team is working diligently to handle all requests. In the past there has been periods of high volume where we may not have responded quickly, but today we have a strong team in place and lower call and email volumes. Thank you for your cooperation!
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Company Statistics
- Complaint Against CanvasDiscount.com
- Complaints Filed: 61
- Reported Damages: $5,542.72
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