CanvasDiscount.com / BestCanvas.com
Complaint 46902 Details
- Date Occurred: 11/28/2013
- Reported Damages: $119.90
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I really wish I would have researched before purchasing, but as it's a Google sponsored link, I assumed they were legit as you have to pay for those, at least now I know where my money went. Regardless, on 11/28 I ordered multiple prints for Christmas gifts. I received an invoice same day, and on 11/30 received a tracking number from FedEx saying the shipment has been initiated and scheduled to go out on 12/2. Not the promised 48 hrs, but I ordered on Cyber Monday and have plenty of time for Christmas, cest la vie. However on 12/8 I started to get concerned. At first I emailed them, and my emails were bounced back to my account for not being able to contact their server. I then tried calling them and got multiple busy signals. The one time I got through to a ring, after about 2:00 it asked for an access code. It's now 12/13, nothing has shipped and I have filed a claim with Visa and hope get my money back, but I'm not holding my breath.
- Chief90ci SBID #b5b55dc714
- Posted 12/13/2013
Comments
- Rachel-Bestcanvas SBID #f9167b52a2
- Posted 08/17/2014
- Dear Customer, Thank you for your feedback. We are very sorry that your order wasn't delivered in a timely manner. I would very much like to understand the situation better and work together with you to find a solution. It would be great if you could send me an email at [email protected]. We are proud to say that we are now shipping out all orders within 24 hours. Thank you for your cooperation!
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Company Statistics
- Complaint Against CanvasDiscount.com
- Complaints Filed: 61
- Reported Damages: $5,542.72
What is SBID?
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