RiteAid
Complaint 4495 Details

RiteAid is now distributing coupons for "Get $3.00 off your next purchase" - I input the information correctly and repeatedly got "Sorry the information you entered is not correct" - I called their Customer Service line - they're nasty and contradict themselves - called 3 times and was patient, one rep after another acted hostile & I finally lost it - they asked: "Are you using the Internet?" and "Are you using Bing?" and then "Don't use Bing - she was wrong" - the last one I told I was using the Search Bar and not Bing and she said: "Well, you should be using the Search Bar - you're confusing me." Extroadinarily stupid, non listening behavior. DON'T BOTHER WITH THE COUPONS - IF IT IS SO DIFFICULT TO INPUT WHY DON'T THEY HAVE AN ALTERNATE TELEPHONE (800) TO CALL? BECAUSE THEY DON'T WANT TO BE BOTHERED AND THEIR CUSTOMER SERVICE REPS GIVE YOU A HARD TIME ON STRAIGHTFORWARD, PRAGMATIC STATEMENTS THAT YOU MADE THAT THEIR SYSTEM DOESN'T WORK. Talk about scams!!!!