Cardilly.com
Complaint 42871 Details

I ordered a $100 walmart girtcard for $50 and never got anything. I emailed them a month later and they emailed me back this
"Hello,

First let me say that I am sorry that your order seems to
be late or at the very end of the delivery timeframe.

As I’m sure you are aware, we are a new company and
I guess there will always be some growing pains.

Shipping from Canada without tracking was probably not
the best way to go. But wanting to offer our customers
free shipping and not hiding the shipping in the cost of
the item, we seemed to have dropped the ball on this one.

We will be changing our policies and all future shipments
will have full tracking.

We thank you for your patience.

Your order shipped from Canada and gift cards are often
inspected by customs due to there monetary value.

We will contact Canada Post and U.S.P.S and put a trace
on your order.

If the trace does not turn up your order within a week, we
will just reship. We will send express which will get to you
within a few days only.

Or if you rather, we can arrange for a refund if it does not
show up within a week. But please do allow for the trace
results.

Again, I’m sorry for the delay and thanks for your patience."

I emailed them back saying I would wait a week and I did and nothing happened and now they dont respond to emails or their email account is no longer active.